Shipping policy

Shipping and Returns Policy  
Last updated: 15/08/2025

Where We Ship  
We carefully ship your orders throughout Italy and all European Union countries. Unfortunately, we are unable to deliver outside the EU at this time.

Delivery Times  
Italy: 24/48 business hours  
EU: 4-5 business days  

New! Express Shipping Italy:  
If you order by 1:00 PM, we ship the same day with priority delivery within 24 hours (subject to service and product availability). Take advantage of the speed and receive your new items immediately!

Our Couriers  
We deliver via BRT, DHL, and GLS, with tracking included to monitor every stage of the shipment.

Shipping Costs  
Italy: €6.90  
EU: €8.90  
Always free for orders over €100, wherever you are!

How We Prepare Your Order  
We prepare and ship every order within 24 hours of confirmation, with attention to detail and packaging.

Easy and Fast Returns  
You can request a return within 14 days of receipt by contacting ecommerce@mandorla.store.  
You must obtain confirmation from our team before proceeding.  
Return shipping costs are the customer’s responsibility.  
We only accept items that are intact, unworn, with tags and original packaging.

Useful Information  
During sale periods or holidays, delivery times may be slightly extended.  
Shop with peace of mind: we are here to ensure a fast, safe, and transparent experience.